Last Updated: 08/01/2025

1. Introduction
Welcome to ProTex Facility Services ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://www.protfservices.com (the "Site") or contact us about our services.

By using our Site, you consent to the data practices described in this policy.

2. Information We Collect
We may collect information that identifies you ("Personal Information") and non-personal information when you interact with our Site. This includes:

• Personal Information You Provide: This includes information you voluntarily provide when you fill out a contact form, request a quote, subscribe to our newsletter, or call us. This may include:
  
  • Name
  • Email Address
  • Phone Number
  • Business Name
  • Business Address
  • Project Details and Messages
• Information Collected Automatically: When you visit our Site, we may automatically collect certain information about your device and usage, such as:
  
  • Log Data: Your IP address, browser type, operating system, referring URLs, pages visited, and dates/times of visits.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to analyze trends, administer the site, track users' movements around the site, and gather demographic information. You can control the use of cookies at your browser level.

3. How We Use Your Information
We use the information we collect for various business purposes, including to:

• Respond to your inquiries, comments, or questions about our services.
• Provide you with a requested quote or proposal.
• Schedule and manage the services you hire us to perform.
• Send you administrative information, such as updates to our policies.
• Send you marketing and promotional communications (where you have opted-in to receive them).
• Improve our website, services, and marketing efforts.
• Protect against fraudulent or illegal activity.

4. How We Share Your Information
We value your trust. We do not sell, trade, or rent your Personal Information to third parties for their marketing purposes.

We may share information with:

• Service Providers: We may share your information with trusted third-party vendors who perform services for us, such as web hosting, data analysis, email delivery, and marketing assistance. These parties are only provided the information necessary to perform their functions and are obligated to keep it confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) prevent fraud, (d) protect the safety of users of the Site or the public, or (e) protect against legal liability.

5. Your Choices

• Opt-Out of Marketing: If you have subscribed to our marketing emails, you can unsubscribe at any time by clicking the "unsubscribe" link in any email we send you.
• Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.
• Access and Updates: You can contact us at [Your Email Address] to request access to, correct, or delete any personal information you have provided to us.

6. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

7. Third-Party Websites
Our Site may contain links to other websites. This Privacy Policy does not apply to third-party websites, and we are not responsible for their content or privacy practices. We encourage you to read the privacy policies of any third-party site you visit.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ProTex Facility Services
1323 Crumpet 

San Antonio, Texas 78253
956-647-1645
info@protfservices.com